Customer Service Representative - Nonprofit Marketing Job at FSI Inc., Norfolk, VA

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  • FSI Inc.
  • Norfolk, VA

Job Description

Customer Service Representative – Nonprofit Marketing | Entry-Level | Paid Training

Join a mission-driven marketing agency that partners with nonprofits and advocacy groups to connect communities with causes that make a difference. As a Customer Service Representative , you’ll be the welcoming, professional face of our outreach campaigns—engaging with the public, sharing meaningful stories, and helping drive positive change.

What You’ll Do

  • Represent nonprofit and advocacy organizations at community events, fundraisers, and promotional campaigns

  • Share mission-focused messages with empathy, enthusiasm, and professionalism

  • Build lasting connections with donors, volunteers, and community members

  • Support outreach efforts to boost campaign visibility and impact

  • Maintain a high standard of integrity and professionalism in all interactions

Who You Are

  • Excellent communicator with strong interpersonal skills

  • Passionate about nonprofit work, social impact, or advocacy

  • Positive, collaborative, and eager to learn

  • Comfortable in fast-paced, public-facing environments

  • 18+ and legally authorized to work in the U.S.

  • No prior experience required— comprehensive paid training provided

What We Offer

  • Full-time schedule with paid training

  • Clear career advancement based on performance

  • Purpose-driven work supporting real-world social causes

  • Supportive, inclusive, and mission-focused team culture

  • Opportunities for regional and national travel

  • Hands-on experience in event marketing, outreach, and nonprofit engagement

🌟 Make an impact while building your career —apply today to join our growing team as a Customer Service Representative and help create change, one conversation at a time.

Job Tags

Full time,

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